Model technology learning
Model technology learning for your students and gratefully accept student help
 
Ideas from Chicago and Detroit:

Von Steuben Center's tech coordinator gets Technology Club members to help out.  
Mumford High School's technology coordinator depends on student help.
Resources from other areas:
Generation www.y (GenY)
http://www.genyes.org/genwwwy/

Seek student assistance
Randy Snow at Von Steuben Center started an after-school technology club in 1998-99. His time with these students has been well worth the effort. Club members come into the center during lunch and at other times to act as student mentors helping other students with their hardware and software needs.
They also volunteer time to help Snow keep the computers up and running. Snow recognizes students' potential to develop the school's resources. He has been teaching himself Web page design and plans to teach these skills to the club members so that they can create an external Web page for Von Steuben. (Snow himself created the school's internal Web page.)
 
Establish student roles
Mumford High School's technology coordinator, Claudia Burton, depends on students to help her maintain the cleanliness of the Tech Center and assist other students when they encounter problems.
The students who work as Burton's assistants are either members of the school's Technology Club or students who work in the Tech Center as "application specialists." The students who work with Burton not only gain technology skills, according to Principal Linda Spight, they also get the experience of "being troubleshooters and helping others." Burton's applications specialists must all go through extensive training in basic care of computers and in using many of the programs that classes use regularly.

Burton trains these specialists to "walk the room," checking to see if anyone needs help and making sure that students are on task and that computers are all in working order. She also trains them in using different search engines to help other students conduct research on the Internet and talks to them about what different search engines can do. Teachers say they can rely on these students for solving small, routine problems their students encounter and to provide students with assistance as they work on their individual projects.